Terms & Conditions

Terms and Conditions

At Ateca Technology, we want to offer you the best possible experience. We have terms and conditions in place to protect you and us when doing business together. Please read the rules you agree to below:

30-day Money-Back Guarantee

In case you are not satisfied with a product purchased via this website, we offer you a full 30-day money-back guarantee.

If you wish to make use of the 30-day money-back guarantee, please contact support, who will guide you through the process.

Payment

We accept payment by most major credit or debit cards, and PayPal.

You can safely and comfortably pay with your credit card on Atecatechnology.com. We have partnered with Stripe, one of the leading payment service providers in the world, to handle your credit card details safely. We do not store your credit card details.

Shipping

All orders ship within 24 business hours (excluding holidays and if otherwise noted at checkout). All customers receive a tracking number so they can follow their package during the entire transit time.

For shipments within the EU and GB, please expect 2-5 business days for delivery. For all other shipments please expect 5-7 business days for delivery.

Free standard shipping is for deliveries within the EU and GB only and a minimum invoice price of 150 GBP.

Shipments going to countries in the EU and GB will ship with the United Parcel Service (UPS) or General Logistics Systems (GLS). Shipments going to Asia and Oceania will be shipped with DHL.

Cancellation & Changes

Please verify your order details as we cannot amend your order once processed to our warehouse for shipment. If you would like to cancel your order, please contact us immediately. Alternatively, you may cancel your order by logging in to your Ateca Technology account and canceling the order from the order dashboard. If additions to the order or different products are requested, kindly place a new order. In many cases, it may be too late to cancel your order. In this case, it is best to wait for your package to be delivered and then going through the return process.

Custom Duties

In some cases, you might be subjected to customs, import taxes, or brokerage fees when ordering from Atecatechnology.com. Please check with your local customs office for your local rules and regulations.

Orders placed within the EU and GB will be shipped from the UK. Orders placed in Asia and Oceania will be shipped from Hongkong.

Pricing, Coupon Vouchers, Sales, and Price Errors

Ateca Technology reserves the right to cancel or adjust any order with price errors. Additionally, any promotion, sale, or discount may be subject to end at any time without any notice.

Coupons and vouchers with discounts are not eligible to be used with products that have existing discounts applied to them.

Campaigns And Offers

We do not have the ability to activate any checkout codes after an order is completed. The checkout code must be activated during checkout for it to be valid.

Warranty

Warranty only covers defects of products caused by manufacturing. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage, or other causes attributable to events outside the manufacturing process. Warranties given on products are as follows:

All countries: 1-year warranty on all products.

Local Law

All products are covered by local warranty regulations. Please check with your local distributor or retailer.